After 15 years in facilities management, you soon get to know who are the industry leaders you want to do business with: Jacksons is one of them. With a long history behind us, they’re a preferred supplier for us for good reason.
I engage them mostly for larger projects with a capital expense to create a professional scope of work so we can ensure contractors are going like-for-like. Managing a property portfolio worth $750m and rising, it’s invaluable for me to have an independent expert weigh in with their expertise. I get them to come back halfway through to ensure everything’s been done to scope – that the contractors’ not using different materials than specified and they’re covering off what they’ve been contracted to do. I then also get them to do a final sign off so that I know everything’s going 100% as per the agreed scope. It’s great to have that recourse if we need it.
With Jacksons, it’s a true independent review – we can trust there won’t be correspondence or interference from any third parties. Even within the company, the HVAC engineers tend to work independently from each other. Their integrity levels are high which we appreciate as a publicly listed company.
I can’t fault them from a communication and administration point of view. In our business, we’re always busy but we spend too much time chasing contractors – it’s a pleasure to not have to do that with Jacksons, who are always on the front foot.
We know dealing with Jacksons is going to be hassle-free and discrete. We trust them and we can’t fault them – we’re very happy with their services.
— Stephen Hill, Stride Property
I’ve worked with Jackson Engineering for the best part of six years, at two different property fund management companies – and for good reason. I’ve lent on Lance and Tammy in particular, but also a whole host of their team, to help on a wide range of projects, including chiller and main plant placements and various ad-hoc air con issues.
I view Jacksons as the independent market expert and they’re a real asset to Augusta. When a scope of works is proposed by a contractor and I need comfort that it is the right thing to do, I approach Jacksons. Equally I often ask Lance and Tammy for an independent opinion on contractor pricing on large air-conditioning projects. I have confidence and trust Jacksons to provide independent and unbiased advice.
HVAC is a specialised industry and I can’t claim to know that much on air con systems and the like so rely heavily on experts – ideally, impartial ones who know what they’re doing, as opposed to those have a vested interest. For us, Jacksons provides that function.
In my experience with Jacksons, I find them incredibly constructive, approachable and always happy to help, which is really valuable, especially in our industry where you’re often dealing with complex issues and tight timeframes that without input from experts you get a bit stuck on.
— Ben Harding, AUGUSTA
I’ve worked with the team at Jackson Engineering for several years and find their work to be excellent.
I entrusted them to project manage a complete replacement of a commercial HVAC system valued around $2 million – to exceptional results. I found them to be thoroughly professional, responsive and flexible during this project and, as a result, I commissioned them for further work. I would recommend their services and them as a service provider winner.
— Jim Blackwell, CEO Kauri Group Companies